In light of the global COVID-19 pandemic, MG Philippines has taken special action to place the safety of its clients at the forefront of the business.
More stringent safety protocols involving unit disinfection and sanitation have been put in place with regards to the pre-delivery inspection (PDI) of each brand new MG unit, while MG dealerships nationwide heighten the levels of their existing safety and hygiene practices.
During PDI, each brand new MG unit will undergo a disinfection treatment system, where an atomized anti-bacterial solution fumigates and deeply penetrates areas of the car’s cabin such as the ventilation system, carpets, cushions, and beddings to kill bacteria in hard to reach places. It will also target, in particular, the air conditioning system of each car, removing bacteria, spores, mold, and micro-organisms. This treatment offers non-toxic, long-term protection against the regeneration of germs and microbes.
Existing MG clients may likewise bring their already-purchased MG units to select dealerships nationwide to avail of these services for a minimal fee.
Aside from the disinfection of MG units, all MG dealers in the Philippines will heighten its existing hygiene and sanitation protocols. This will lessen the chances of dealership structures—including the showroom floor, service bays, and admin offices—being affected by viral traces, bacteria, and contaminants. MG dealership personnel have also been fully briefed on the do’s and don’ts with regard to stopping the spread of the COVID-19 virus and will put these into practice when while dealing with clients and among themselves at the workplace, and also in their homes with their families.
The following enhanced safety measures are progressively put in place at MG dealers nationwide:
- Foot pad disinfectants at showroom main entrance and service workshop entrance
- Hand sanitizer dispensers available around the showroom floor and in the admin offices
- Body temperature scanning for all who enter the dealership premises
- Scheduled vehicle and parts delivery (with disinfection)
- Appointment-based service transactions
- Sanitized consultation area for clients
- Scheduled daily and weekly sanitation of all areas in dealership facility
These are the MG dealers that are ready to open to serve you. Each dealership also encourages clients to call ahead or use the My MG mobile app to schedule an appointment before making a visit, as this will ensure that the needs of each client are fulfilled while adhering to the recommendation to practice safe social distancing and limiting the number of people in the dealership at any given time.
MG Philippines’ current aftersales initiatives also address the need for social distancing and limiting interaction with crowds. The Mobile Garage service sends a certified MG technician to your house to address any major technical and mechanical issues you may have with your MG. The My MG App, on the other hand, allows you to schedule a PMS from your smartphone, saving you trips to and from the dealership. The My MG App also allows you to check parts, make reservations and locate the dealership nearest you using your smartphone’s built-in GPS. You can also contact the 24/7 MG Hotline (+632-5328-4664) and make inquiries about MG products, promos, and sales, and also schedule aftersales services.