As promised last June, Honda Cars Philippines, Inc. (HCPI) has finally launched its first-ever online dealership facility for sales and after-sales services called VIRTUAL@Honda.
Easy to navigate and user-friendly, VIRTUAL@Honda is accessible through HCPI’s official website at www.hondaphil.com. Upon entering the website, customers will see the Virtual Showroom tab and once they select it, they will be directed to its home page where they will find the three (3) major parts that contain essential customer needs when visiting a showroom: Virtual Showroom, Shopping Tools, and After-Sales.
Using their computer or mobile devices, through the virtual showroom, customers will be able to see Honda’s full model lineup, as well as their suggested retail prices. Once the customer chooses their desired vehicle, select models present a 360-degree view of the exterior and interior features of all Honda models, as well as the colors and variants available. More features will be continuously developed to enrich digital customers’ experience.
In the Shopping Tools section, customers may be able to select and chat with their preferred dealership, compare different Honda models, download a brochure, and get an estimated quotation through the loan calculator. Moreover, those who are ready to take it to the next step may submit their inquiries, apply for an auto loan, schedule a test drive, and request for quotation. Customers may also make an online reservation and monitor the status of their reserved model. Afterwards, bank details will be provided for their reference in paying the reservation fee.
Another advanced feature of VIRTUAL@Honda is customers now have the capability to see the sequence of dealerships that have available stocks.
For current Honda customers, VIRTUAL@Honda also provides a more convenient way for them to have their vehicles serviced. They can now schedule an appointment for vehicle service and maintenance. Moreover, the online virtual dealership has different features such as service cost guides, parts checking and replacement guide, current programs and promotions available, and service frequently asked questions.
“Honda’s top priority remains to be the safety of our customers. Through VIRTUAL@Honda, we aim to provide a more convenient car purchase journey for our customers right at the comfort and safety of their homes.” said Mr. Masahiko Nakamura, President of Honda Cars Philippines, Inc. (HCPI).