Honda Cars PH Adds 10,863 Vehicles To Denso Fuel Pump Recall

Honda Cars Philippines, Inc. (HCPI), through a voluntary recall, will replace the fuel pumps of 10,863 units of select 2018-2021 Accord, BR-V, City, Civic, Civic Type R, CR-V, HR-V, Jazz and Mobilio for possible defective impellers. This new campaign is still part of a bigger global recall affecting more than 2 million cars fitted with faulty fuel pumps manufactured by Denso, which also affects other brands such as Toyota, Mazda, Subaru, Mitsubishi, Ford, just to name a few.

This proactive effort of HCPI aims to ensure the safety of customers and address potential fuel pump-related vehicle concerns such as inability to start up or is inoperative. 

Affected customers may avail of the fuel pump service kit replacement in any of the 38 Honda Cars dealerships nationwide. Replacement parts and labor for this voluntary recall is free of charge and servicing process may take up to a maximum of two (2) hours.

A recall notification letter will be mailed to the owners of affected vehicles. Customers may also verify if their vehicle is affected through encoding its 17-digit Chassis Number or Vehicle Identification Number at the Chassis/VIN search tool, which may be found at the recall information webpage at www.hondaphil.com/recall.

To ensure the smooth servicing of affected vehicles, customers are encouraged to schedule an appointment with their preferred Honda Cars dealership for the fuel pump service kit replacement. Customers can also contact Honda’s customer service hotline, 1-800-1000-HONDA (46632) or (02) 857-7240 between 8 am to 5 pm from Monday to Friday or email update@hondaphil.com for further assistance.