Mitsubishi Motors Philippines Corporation (MMPC) reveals the new name of its aftersales service arm – Mitsubishi Motors CARES. Throughout the brand’s 59 years of existence in the country, it has always been recognized for its dependable customer-oriented operations. The rebranding is a symbol of recommitment towards a better vehicle ownership experience for its customers:
- CONVENIENCE – Booking a service visit is simpler and easier through the Mitsubishi Service Connect (MSC) app. Available to both Apple and Android users, online bookings and records of registered vehicles can be accessed at any time by owners. Once at the preferred Mitsubishi Motors outlet, highly skilled and certified service advisors and technicians are ready to deliver consistent expert care. This makes certain that specific needs are met in and outside of the service workshop.
- RELIABILITY – Keeping Mitsubishi cars performing optimally and compliant with manufacturer standards and quality through Mitsubishi Genuine Parts and Accessories. These are Japan-certified and especially developed to be compatible for each model and aimed to preserve the longevity of what is regarded as our investment. Mitsubishi Genuine Parts and Accessories are made readily available to cater to the demands and necessities of owners across Luzon, Visayas or Mindanao.
- TIME – Ensuring speedy yet efficient action through Mitsubishi Quick Service (MQS) which guarantees that the Periodic Maintenance Service (PMS) is completed within one (1) hour from the issuance of repair order until the vehicle release. Similarly, when performing other types of works and repairs, the promised release time is also assured. This is in dedication to valuing and respecting each owners’ time.
“With Mitsubishi Motors, there’s really more to the vehicle than just metal. There is the promise of a wonderful car life journey that we wish to be passed on to generations of Filipino families. With Mitsubishi Motors CARES we want customers to be constantly reminded to remain worry-free and confident that they are leaving their vehicles in the best hands whenever they enter our service workshops,” as per Mr. Takeshi Hara, CEO and President of MMPC. “We look forward to helping them take care of their Mitsubishi. This is what we mean by ‘Life Made Better’. We want to provide utmost driving pleasure, safety and satisfaction not just through the product itself but also in all aspects when it comes to aftersales.”