Kia Philippines supports its customers during the COVID-19 pandemic. With the enhanced community quarantine in place Luzon-wide, the Korean automaker’s dealers will remain closed. As such, Kia is implementing a host of measures along with new services to support its customers.
Kia Philippines is launching a 24/7 Emergency Roadside Assistance program. The program is free for all Kia owners who bought their Kia from March 1, 2016, onwards. By availing of this service, customers can enjoy such benefits as:
- Emergency Towing
- Minor Onsite Repair
- Personal Assistance
- Medical Assistance
- Information Service
To avail of the 24/7 Emergency Roadside Assistance, customers are required to answer an online form that will be posted on the Kia Philippines Facebook page. They can also take advantage of the service by contacting their nearest authorized dealership after the quarantine period.
Additionally, customers with vehicle warranty coverage expiring during the enhanced community quarantine will be given a 30-day extension. This will take effect once the quarantine has been lifted.
Meanwhile, vehicles that are due for their preventive maintenance service will be granted a 15-day extension, also effective from the day that the quarantine has been lifted.
To qualify for the warranty and maintenance extension, one must comply with the terms and conditions set by Kia Philippines. Customers may contact their nearest Kia dealership to inquire about the Warranty and Service Extension and schedule a service appointment once the ECQ has passed.