About a month ago, we talked about how online car shopping could be a norm here in the Philippines due to COVID-19. Suffice to say, we’re pretty spot on with our predictions. Honda Cars Philippines, Inc. (HCPI) will soon launch its virtual showroom. Called “VIRTUAL@Honda,” this online showroom is a comprehensive tool for customers to inquire about Honda’s sales and aftersales services.
As part of Honda’s continuous efforts in creating a better and safer customer journey with the onset of the new normal brought about by the COVID-19 pandemic, VIRTUAL@Honda aims to provide a contactless process of car purchase, car maintenance, and repairs.
With this new online feature to be available in August 2020, customers will be able to perform the following features of the VIRTUAL@Honda right at the safety and comfort of their homes:
- Visit Online
- Inspect models inside out with 360 degrees feature
- Reserve your vehicle and service appointment
- Test drive schedule
- Unit availability query
- Access your account
- Live chat with a sales consultant
Should a more detailed transaction is needed, customers also have the option to speak with dealership personnel through virtual communication.
“With the current global pandemic and in view of these uncertain times, HCPI’s priority is the safety of our customers. With this, the soon-to-be-launched Virtual Dealership Online Transaction, is our alternative solution to provide contactless dealer processes for our customers,” said Mr. Masahiko Nakamura, President of Honda Cars Philippines, Inc. (HCPI).