Mazda Philippines, in cooperation with its 19 dealerships nationwide, announces a preventive service campaign involving the replacement of fuel pump motors for various models in its lineup. The campaign is part of an ongoing recall due to fuel pump issues which covers a total of 1,838 Mazda units, which include the following models, sold in the Philippines:
|Model||Chassis Code||Number of Units Covered|
|Mazda 2||DJ / DL||735|
Mazda Philippines has enumerated the VIN of the vehicles involved in this recall. Be sure to click this link to see if your Mazda is part of this preventive safety campaign.
Mazda’s fuel pump recall is part of a global recall involving faulty fuel pumps manufactured by Japanese parts supplier Denso. In June 2020, Honda Cars Philippines also issued a recall due to fuel pump issues for 10,136 vehicles which are also supplied by the aforementioned manufacturer.
Notifications to the owners of the vehicles under this campaign have already begun as of October 20, to schedule them for their service appointments. The recall procedure involves the replacement of the fuel pump motor, which is a component of the Fuel Delivery Module (FDM). The FDM is not replaced. The fuel pump motor replacement is expected to take approximately 2.5 hours and is free of any cost to the customers.
The necessary replacement parts have been brought in and are already distributed to all Mazda dealerships. Communications from the dealerships to the customers is ongoing, with the vehicles within the campaign guaranteed to be served immediately upon their scheduled arrival.
“Preventive Service Campaigns are undertaken when necessary to ensure the optimum operation of every Mazda vehicle sold in the country,” says Ramil De Vera, General Manager of Customer Service Operation of Mazda Philippines. “We must always be transparent with our customers whenever their vehicles require such special attention. Their safety is our top priority, and that is why we are always quick to implement technical and performance requirements of Mazda Japan.”