Hyundai Asia Resources, Inc. (HARI), the official distributor of Hyundai passenger cars, announced the activation of its Hyundai F.I.R.S.T. (Fast & Immediate, Rescue Service Teams) calamity assistance program at participating dealerships in Metro Manila and Provincial Luzon.
Participating dealerships will offer a 20% discount on Labor and Parts (electrical and mechanical components affected by the typhoon) for the whole month of November 2020. If necessary, towing services will also be dispatched and provided for by the dealership.
The Hyundai F.I.R.S.T. program, launched in 2013, is open to all Hyundai vehicle owners (within warranty coverage and out of warranty) affected by the recent typhoons.
“We have always gone the extra mile to ensure our customers get the best possible assistance and convenience, especially during times of calamity. This is our way of helping customers get back on their feet quickly since mobility is essential in our everyday lives. We can confidently assure our customers that we are more than ready to help them,” HARI President and CEO Ma. Fe Perez-Agudo said.
During the pandemic, HARI rolled out pioneering programs to strongly support its patrons in getting the best care for their vehicles. These include the 6-step contactless Hyundai A.R.M.O.R. aftersales service, the ProMiSe to Right Care campaign which offered discounts and vehicle disinfection and the Dealer to Your Door (D2D) PMS home service.
“The challenges brought about by the pandemic and these calamities only strengthen our resolve to reinvent and upgrade our aftersales services to give the best and relevant care to our patrons. At Hyundai, you are always FIRST,” Ms. Agudo added.